Customer interview memory
Store interview notes, link evidence to assumptions, and show which beliefs have strong or weak support.
Store interview notes, link evidence to assumptions, and show which beliefs have strong or weak support.
A POSSIBLE BUILD DIRECTION
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Store consented interview notes and link individual observations to product assumptions, with a way to distinguish quotes from the interviewer's interpretation.
Ask another researcher to trace each conclusion to its evidence. Test deletion and anonymization, including references to a removed participant.
Add conflicting evidence and confidence annotations. Compare retrieval of relevant observations with a plain folder of notes, without inventing statistical significance.
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